Privacy policy

          At Lenora3DShop, your privacy and trust mean a lot to us. We’re a small creative business passionate about bringing you unique, 3D printed decor — and we’re equally committed to keeping your personal information safe and secure.

          This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, make a purchase, or get in touch with us.

1. Information We Collect

          When you shop with us or browse our store, we may collect the following details:

  • Contact information – such as your name, shipping and billing address, phone number, and email address.
  • Order and payment details – including payment method, transaction ID, and billing confirmation (securely processed through Shopify).
  • Account or order preferences – if you create an account or save items to your cart or Wishlist.
  • Device and browsing information – such as your IP address, browser type, and how you interact with our website (to help us improve your shopping experience).
  • Messages and inquiries – any details you share when contacting us for support or questions.

We only collect the information necessary to process your orders and provide a smooth, reliable experience.

2. How We Use Your Information

Your information is used carefully and responsibly to:

  • Process and deliver your orders.
  • Send order updates, confirmations, or support responses.
  • Improve our website and product experience.
  • Share updates or promotions (only if you’ve subscribed — you can unsubscribe anytime).
  • Ensure safety, security, and fraud prevention.
  • Comply with legal and tax requirements.

3. Sharing Information

          We never sell your data. We only share your information when it’s needed to complete your order or operate our store — for example:

  • Our e-commerce platform for website hosting, payments, and analytics.
  • Delivery partners for shipping your products.
  • Payment gateways for secure checkout and processing.

To understand how Shopify manages data, you can read their Privacy Policy here

4. Data Security

          We take your privacy seriously and use trusted systems to protect your data. However, no online system is completely risk-free, so we encourage you to keep your login details private and use strong passwords.

5. Data Retention

          We retain your data only as long as needed — for example, to process orders, meet legal obligations, and improve our services. Once no longer required, your information is securely deleted or anonymized.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal data.
  • Correct or update inaccurate details.
  • Request deletion of your data (when legally allowed).
  • Unsubscribe from marketing emails at any time.

To make a request or ask a question, please reach out to us directly.

7. Children’s Privacy

          Our products and website are designed for adults. We don’t knowingly collect personal information from children under 18. If you believe a minor has shared data with us, please contact us so we can remove it.

8. Updates to This Policy

          We may occasionally update this Privacy Policy to reflect new features or legal requirements. The latest version will always be available on our website, with the “Last Updated” date shown above.

9. Contact Us

If you have any questions about how we handle your information, please reach out — we’re always happy to help.

📩 Email: lenora3dshop@gmail.com
🏬 Business Name: Lenora3DShop
🌐 Website: https://lenora3dshop.com

Thank you for supporting a small business like ours. Your trust helps us continue creating beautiful, 3D printed pieces with care and passion.